Privacy Policy
1. Summary
[COUNSEL] We collect the minimum needed to operate a paid subscription: an email address for your account, and subscription state written by our payment processor. This website sets no analytics or advertising trackers.
2. Data we collect
- Account data — email address and a hashed credential, stored by Firebase Authentication (Google LLC) as our identity provider.
- Entitlement data — subscription status (plan, trial flag, expiry, payment-failure grace), keyed to your account ID, stored in Cloud Firestore and written from payment events.
- Payment data — handled entirely by Paddle.com, our merchant of record. We never receive or store card numbers. Paddle shares with us the subscription status and a customer reference, not payment instrument details.
- Designs and G-code — files you create in the app stay on your device unless you export them. [COUNSEL: confirm against shipped cloud features at publication time.]
3. What we do not collect
[COUNSEL] No advertising identifiers, no analytics trackers on this website, no sale of personal data.
4. Processors and recipients
- [COUNSEL] Google LLC — Firebase Authentication, Cloud Firestore, Cloud Functions (hosting and entitlement checks).
- [COUNSEL] Paddle.com Market Ltd — merchant of record, payment processing, tax handling, billing support.
5. Legal bases
[COUNSEL] Contract performance (operating your subscription), legitimate interest (fraud prevention, license enforcement), legal obligation (tax, accounting via Paddle). Jurisdiction-specific bases to be drafted.
6. Retention
[COUNSEL] Account and entitlement records retained while the account exists and for PLACEHOLDER-PERIOD after deletion; payment records retained by Paddle per its own policy.
7. Your rights
[COUNSEL] Access, correction, deletion, portability, complaint to a supervisory authority — with the exercise mechanism (email to support@primemotioncnc.com) and jurisdiction-specific rights (GDPR, CCPA/CPRA) drafted by counsel.
8. International transfers
[COUNSEL] Google and Paddle process data in multiple regions; describe transfer mechanisms (SCCs, adequacy).
9. Security
[COUNSEL] Transport encryption everywhere; entitlement records readable only by the account owner; payment credentials never touch our systems.
10. Children
[COUNSEL] The Service is not directed at children; minimum age per jurisdiction.
11. Changes and contact
[COUNSEL] How policy changes are announced · support@primemotioncnc.com · COMPANY-POSTAL-ADDRESS-PLACEHOLDER.